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1 Job ad found

Customer Service Agent - Dar Es Salam

We are looking for a Customer Service Agent. As a Customer Service Agent, you will play a crucial role in ensuring customer satisfaction and supporting the growth of our business. You will be responsible for onboarding new clients, cross-selling our products, and providing technical support on the Company platform. Additionally, you will be instrumental in onboarding new merchant partners and advising clients on managing past due accounts. Responsibilities: Client Onboarding: Guide new clients through the onboarding process, ensuring a smooth and seamless experience. – Verify and process client documentation in line with company policies. Cross-Selling: Identify opportunities to cross-sell products and...

+plus

Education level : Technical school, College, HND & Bachelor
Experience level : No experience et plus
Proposed contract : Fixed-term contract
Region of : Dar es Salaam
Key Skills : Assistantship - Delivery - Documentation - Reporting - Support - Technical Support

02.12.2024