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Bank Teller

Published on 29.06.2020

Company

Website : https://www.firstmidwest.com/
Industries :
Advice, audit, accounting
Banking, insurance, finance
Services other
Job ads : See our Job Ads
At First Midwest Bank, we provide more than just solutions. We provide momentum. For your business. Your finances. Your life. We are a Chicago... read more

Job Ad & Profile Description

Position : Bank Teller

Job Purpose

Responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking

Key Responsibilities/Accountabilities

Telling

  • Attend to cashing of cheques, savings withdrawals etc, according to laid down procedures.
  • Accept cash and cheque deposits, following laid-down instructions.
  • Ensure that all items cashed are within laid-down limits and refer items exceeding limits to the appropriate area for authorisation.
  • Ensure that items cashed are technically correct and signed, according to laid-down instructions.
  • Ensure that all cashed items are correctly recorded.
  • Record details of cash breakdowns for all major change transactions as well as cheques and other items cashed.

MoneyGram

  • Attend to Send and Receive transactions, according to laid-down instructions.
  • Accept cash for Send transactions, according to laid-down instructions.
  • Ensure that all Send and Receive items are within laid-down limits and refer items exceeding limits to the appropriate area for authorisation.
  • Ensure that Send / Receive items are technically correct, according to laid-down instructions.
  • Ensure that Send / Receive transactions are captured on the MoneyGram system.
  • Ensure that the relevant type of identification is produced when accepting a Send/Receive transaction, according to countries Operational Limits
  • Complete the Agents Only section on the Send / Receive form after processing transaction
  • Ensure that the relevant suspense accounts are Debited / Credited for every Send / Receive transaction.
  • Ensure that reference numbers are captured when debiting / crediting the relevant suspense accounts.
  • Print a receipt for all Send / Receive transactions on the MoneyGram system.
  • Recover fees, where applicable.
  • Assist with the balancing of suspense accounts when required by Treasury Department.
  • Sort Send / Receive forms into laid-down sequences.
  • File Send / Receive receipts and forms with the relevant reports.
  • Read Special Alert Circulars and Messages on the MoneyGram system.
  • Call MoneyGram Toll Free Number for any query on MoneyGram.

Control of cash

  • Ensure that all laid-down instructions regarding the handling, locking away and security of cash are adhered to.
  • Ensure that own cash holdings are kept within prescribed limits.
  • Count and balance own cash daily.
  • Report all differences in cash daily.
  • Sign the locking away register daily.
  • Ensure that no unauthorised items are held as cash.

Reactive Selling

  • Identify cross-selling and migration opportunities and sell products / services reactively.
  • Participate in tactical sales / marketing activities as required.
  • Ensure that targets are met.

Routine

  • Sort vouchers into laid down sequences and place in waste receptacles on completion of each transaction.
  • Recover unpaid items fees, where applicable.
  • Ensure that Duty of Care requirements are adhered to.
  • Read special alert circulars.
  • All duties to be completed within normal working hours.
  • All overtime is to be authorised on the sign-on sheets by the Branch Manager.
  • And any other duty assigned by the Branch Manager

The follozing reports must be actioned :

  • BPW2019D Cash Transaction Report.

MoneyGram

  • Send Transaction Report
  • Receive Transaction Report
Required profile for job ad : Bank Teller

Preferred Qualification & Experience

  • A university degree in any relevant field
  • knowledge of the bank’s products and services will be an advantage
  • Ability to communicate fluently in English will be an advantage

Knowledge/Technical Skills/Expertise

  • Self motivated
  • Good listening skills
  • Well articulated
  • Customer service orientated
  • Good verbal and written communication skills
  • Ability to remain calm under pressure - resilient
  • Methodical, organised, accurate and pays attention to detail
Job criteria for job ad : Bank Teller
Job category :
Accounting, controlling, finance
Management
Industries :
Advice, audit, accounting
Banking, insurance, finance
Services other
Employment type :
Permanent contract
Region :
Dar es Salaam
Experience level :
2 to 5 years
Educational level :
Bachelor
Number of Position(s) : 10

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