Guest Experience Manager

Share this offer with your network

Published on 14.03.2019

Job Ad & Profile Description

Position : Guest Experience Manager

We are looking for profiles and CVs of Guest Experience Managers that we will send to our large account customers for their future recruitment needs.

Duties:

  • Supervise and lead employees ;
  • Understand guest needs ;
  • Support handling complaints ;
  • Deliver an exceptional Guest experience ;
  • Manage Guest flow and wait times ;
  • Manage the Guest Experience team ;
  • Monitor team performance ;
  • Ensure that guests get the best possible experience ;
  • Manage reservations calls ;
  • Make the recommendations to enhance operational needs.
Required profile for job ad : Guest Experience Manager
  • College Degree or equivalent ;
  • Minimum 2 years’ experience in a related field ;
  • Strong managerial experience ;
  • Time management skills ;
  • Natural communicator.
Job criteria for job ad : Guest Experience Manager
Job category:
Tourism, hotel business and catering
Industries:
Education, training
IT, software engineering, Internet
Temporary work, recruitment
Employment type:
Permanent contract
Region :
Arusha - Dar es Salaam - Dodoma - Iringa - Kagera - Kigoma - Manyara
Experience level:
2 to 5 years
Educational level :
College
Spoken language:
englishfluent

Share this offer with your network

other job that might interest you

Guest Relations Officer

11/03/19 | N.C.

We are looking for profiles and CVs of Guest Relations Officers that we will send to our large account customers for their future recruitment needs. Duties: Welcome guests in a friendly and professional manner; Develop customer service satisfaction ...

Region of : Arusha - Dar es Salaam - Dodoma - Iringa - Kagera - Kigoma &...

Food and Beverage Manager

13/03/19 | N.C.

We are looking for profiles and CVs of Food and Beverage Managers that we will send to our large account customers for their future recruitment needs. Duties: Forecast, plan and control the ordering of food and beverages ; Manage the process of purchasing ...

Region of : Arusha - Dar es Salaam - Dodoma - Iringa - Kagera - Kigoma &...

Hotel General Manager

20/02/19 | N.C.

We are looking for profiles and CVs of Hotel General Managers that we will send to our large account customers for their future recruitment needs. Duties: Lead, direct and manage all hotel operations; Recruit, interview and train team members; Drive sales ...

Region of : Arusha - Dar es Salaam - Dodoma - Iringa - Kagera - Kigoma &...