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CV Profile No.28148

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Profile details

Job category searched
» IT, new technologies
» R&D, project management
» Tourism, hotel business and catering
Professional experience
More than 10 years
» Edition, printing
» IT, software engineering, Internet
» Social, public and human services
» Tourism, leisure activities
Professional Experience: 
03.2008 - 06.2011
IT Project Manager/Project Manager
Veritas Document Solutions
Write documentation and requirements for automation development, web development, and process improvement Coordinate web releases, release notes, QA, and overall site maintenance Communicate directly with clients, provide quotes, and overall customer service to meet and or exceed client expectations and needs Coordinate the successful and efficient completion of special projects and programs Managed and trained fellow employees on various programs and aspects of the digital print business.
06.2011 - 03.2013
Business Analyst/Project Manager
Tukaiz, LLC
My role is to work with the client, gather business needs, and manage the execution of their projects.  Project management has entailed all steps in the process from drafting proposals, writing user stories/requirements, facilitating the creation of wireframes with the user interface team, coordinating with other project managers and developers, and final acceptance testing of all features in tandem with the feature assurance team.
03.2013 - 04.2014
Lead Business Analyst
Tukaiz, LLC
In this role, in addition to maintaining high standards of my existing Business Analyst responsibilities, I have had the opportunity to prove my capabilities in a more strategic role as well as my capability to manage a team.
04.2014 - 12.2016
Business Operations Manager
Tukaiz, LLC
This role is an expansion of my previous role as Lead Business Analyst to help round out our transition to Agile/SCRUM methodologies as a key member of the Strategy and Planning team with an emphasis on business-centric operations and processes.  In November 2015, the Director of Interactive Development, my direct supervisor, left the company. Rather than replacing that role, the partners promoted the Software Development Manager and I to co-manage the department. Flattening the management structure and having the two of us report directly to the partners.
01.2017 - 02.2019
Independent Contractor
Tukaiz, LLC
I left for Tanzania with an offer to work part-time as a contractor for my previous employer.  Although I no longer directly manage the team, members of the team still look to and defer to me as if I were. I bring my many years of knowledge of our client base, software, and the company as a whole to the table in a consultative role.
Skills
Project Management; Business Analysis; Customer Support; Process Improvement; Data Entry; Software Development; Documentation; Written Communication; Verbal Communication; Microsoft Office; Google Docs; Google Sheets
Education
Bachelor
09.2004 - 05.2007
Bachelor's Degree in International Political Economy
Carthage College
I attended Carthage College to obtain by Bachelor's degree in International Political Economy. This is essentially an International Business degree with a heavy emphasis on Political Science and Economics.
Languages
englishnative
More information
immediately
Arusha
Place of residence : Tengeru
Permanent contract - Fixed-term contract - Temporary work - Freelance - Part-time work
08.11.2019
83

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