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CV Profile No.51574


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Profile details

Job category searched
» IT, new technologies
Professional experience
2 to 5 years
not filled in
Professional Experience: 
Since 11.2018
Customer Support Engineer
Zanlink Liquid Telecom
I am currently employed at Zanlink Liquid Telecom Company since November 2018 where I work as a Customer Support Engineer of which the main objective is to do the installation of WAN, LAN, and WLAN and also provide technical support to our clients and maintain & troubleshoot the company and client’s network infrastructure. Working on services such as MPLS, VPNs, firewall & network security, Routing protocols (OSPF, EIGRP, BGP), and also gained knowledge in Servers management and Cybersecurity including Backtracking and Pen testing whereby I test the vulnerability of network and servers
06.2018 - 11.2018
First Line Maintenance & Help Desk Supervisor at Vodacom NOC
Northern Engineering Works LTD
My responsibility was to plan and ensure day-to-day Network operations are archived, providing coordination to our team from field team, helpdesks, and management. Participating in managerial and operational meetings for the analysis and improvement of KPIs. Also, to troubleshoot 2G, 3G, and 4G BTS technologies remotely and troubleshooting Transmission links remotely, and provide support to the Field team
06.2016 - 05.2018
Helpdesk Engineer at Vodacom NOC
Northern Engineering Works LTD
My objective was to troubleshoot faults on the network, escalate to a field team or senior level engineer if needed and provide updates and reports
TECHNICAL SKILLS  Proficiency in all areas of Microsoft Office  Computer and Network troubleshooting and Servers maintenance  IPv4 & IPv6 Addressing and subnetting, LAN & WAN configuration and troubleshooting, Fibre and UTP cable installation, Wireless Access Points Installation, and configuration  Proficiency in Router and Switch configurations and TCP/IP protocols (Basic configurations, VLANs, Routing protocols such as OSPF, EIGRP & BGP, NAT, ACLs, L2&L3 MPLS, L2&L3VPN, VRF)  Network security and Firewalls, IPS & IDS  Knowledge of Cybersecurity fundamental and CISSP trainings, Backtrack and Pen testing  Nokia BTS installation and troubleshooting  Java Programming language  Engineering software/Tools: NetAct, 2G Flexi BTS Manager, 3G/LTE BTS Manager, iManager U2000 web LCT, AVIAT Network Portal, SecureCRT, Putty, GNS3
11.2012 - 11.2015
Bachelor Degree in Electronics and Communication Engineering
St. Joseph University in Tanzania (SJUIT)
Certification Awards – Bachelor Degree in Electronics and Communication Engineering (ECE)
06.2009 - 11.2012
Diploma in Computer Science & Engineering
St. Joseph University in Tanzania (SJUIT)
Certification Awards – Diploma in Computer Science and Engineering (D.CSE)
englishgood level
More information
in 1 month
Arusha - Dar es Salaam - Dodoma - Geita - Iringa - Kagera - Katavi - Kigoma - Kilimanjaro - Lindi - Manyara - Mara - Mbeya - Morogoro - Mtwara - Mwanza - Njombe - Pemba - Pwani - Rukwa - Ruvuma - Shinyanga - Simiyu - Singida - Songwe - Tabora - Tanga - Zanzibar - International
Place of residence : Dar Es Salaam
Permanent contract - Fixed-term contract

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