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Profile details
Job category searched
» Sales
» Services other
Professional Experience:
Cluster Manager
Engie Powercorner Tanzania
Since 05.2019
Responsibilities:
Cluster Management
o Perform Team management including recruitment, performance review.
o Coordinate operations: fleet management, procurement, inventory
o Monitor financial performance.
Business development:
o Support the development of the Power Corner activities in the scale up phase.
o Maintain pipeline of projects in various stages and prepare progress reports.
o Support the implementation of innovative new products and services.
o Perform site identifications and other project development support as per requirement.
o Support institutional and regulatory requirements in your cluster such as Environmental Impact
Assessment.
Sales:
o Coordinate the sales team
o Define, implement and monitor sales strategies and targets
o Responsible for customer acquisition and retention in the cluster o Responsible for customer loan
portfolio in the cluster including customer credit check
o Increase sales of energy efficient appliances and productive use machines.
Customer care (After Sale support):
o Provide support to the local community in our products and services
o Manage local operator
o Manage After-sales services through call center and monitoring of sales performance.
o Responsible for customer satisfaction in your cluster
Community relationship
o Execute several village meeting to make sure the commercial offers are clearly understood, propose ways to improve the commercial offers etc.
Sales Coordinator Western Zone
Engie - Powercorner Tanzania
03.2018 - 05.2019
Responsibilities:
• Community mobilization: Raise awareness on options for using electricity beyond basic needs such as light, phone charging and TV/radio, and the economic and social benefit of productive uses.
• Conducting field interventions: site assessments, energy surveys and demand assessment. Based on field assessments and study reports, propose a field intervention to implement appropriate marketing strategies for electricity and electrical appliances.
• Technical Assistance (TA): Provide technical assistance services in the form of technical
training and coaching to help customers make informed decisions on selection and purchase of electrical equipment, operation of the new equipment and machineries and basic maintenance.
• Access to finance or appliances: Support customers to access the required finance or appliances to invest in the electrical appliances and machineries required for either domestic or productive uses.
• Supervision of all Local Operators under the project, capacity building on the topic of business skills and entrepreneurship
• Monitoring and reporting on key indicators as defined by the Cluster Manager and on the growth of Cluster supported through the Power Corner Tanzania
Sales coordinator
Lectron Tanzania LTD
02.2017 - 07.2017
Responsibilities:
• Community mobilization: Raise awareness on options for using electricity beyond basic needs such as light, phone charging and TV/radio, and the economic and social benefit of productive uses.
• Conducting field interventions: site assessments, energy surveys and demand assessment. Based on field assessments and study reports, propose a field intervention to implement appropriate marketing strategies for electricity and electrical appliances.
• Technical Assistance (TA): Provide technical assistance services in the form of technical
training and coaching to help customers make informed decisions on selection and purchase of electrical equipment, operation of the new equipment and machineries and basic maintenance.
• Access to finance or appliances: Support customers to access the required finance or appliances to invest in the electrical appliances and machineries required for either domestic or productive uses.
• Supervision of all Local Operators under the project, capacity building on the topic of business skills and entrepreneurship
• Monitoring and reporting on key indicators as defined by the Cluster Manager and on the growth of Cluster supported through the Power Corner Tanzania
Senior Sales Officer
Zola
06.2015 - 07.2016
Responsibility:
Engages in superior customer service by making information readily available
Persists in sales even in the face of failure
Demonstrates products and services as deemed necessary by clients and management
Schedules appointments and meetings as necessary
Answers questions from clients
Makes product knowledge readily available to self and other sales people through various resources
Finds ways to sell products in the face of a down market
Researches client base to find new types of customers and sells to them accordingly
Creates a plan for gaining customers and then retaining them based on warranties or guarantees
Analyzes and creates a plan for engaging the target market
Analyzes the competition to create a plan for engagement
Makes product appeal to the target market
Trains other sales people in the art of selling
Makes sure that all salespeople meet quota during a given period
Demonstrates superior time management skills and meets sales deadlines
Skills
- Team management skills
- Sales and marketing skills
-Problem solving skills
- Negotiation skills
- Troubleshooting skills
- Computer skills
Education . Bachelor
Customer service training
M - Power
11.2019 - 12.2019
- Customer relationship
- Customer service
-Products promotions
-Customer care
-Problems solving
Languages
english›good level
More information
in 2 months
Arusha - Kilimanjaro - Manyara
Arusha
Fixed-term contract
23.06.2022
3
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