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CV Profile No.82416

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Last name : *******
First name : *******
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : ****
Address : *********************************************

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Profile details

Job category searched
» IT, new technologies
» Management
» Marketing, communication
» Sales
» Distribution, selling, wholesale
» IT, software engineering, Internet
» Marketing, communication, media
» Textile, leather, shoes, clothing industry
» Tourism, leisure activities
Professional experience . More than 10 years
Professional Experience: 
Manager – Sales & Business Operations
Index Global Uniform LLC
05.2019 - 07.2022
Managed a Team of 5 people. • Develop and qualifying leads, sales opportunities, and new customer within respective territory through referral, networking, and lead generation campaigns, using Social Media Platforms like Instagram, Twitter, and Facebook. • Coordinate with suppliers to ensure the quality of goods is in line with the customer’s requirement. • Coordinate with the Logistics Team for smooth and timely delivery of the order. Outstanding payment collection of designated accounts and clearing all issues related with collection. • Perform quality check on finish products to verify compliance specification. • Manage day to day tactical and long-term sales & marketing strategic activities, forecast, and goal setting within the organization. Document account activities, generate reports, and keep records of business transactions with customers • Investigate and implement ideas for quality improvement, increase productivity and cost reduction. • Plan, communicate and conduct regular staff & sales meetings to inform, educate and provide a forum for the exchange of ideas. • Responsible for developing and managing relationships with clients and identifying new selling opportunities to increase account penetration. • Providing superior customer service and account management activities by proactively contacting customers through on-site visits, presentations, and email blasts on a weekly basis to ensure 100% client satisfaction.
Post Sales, Customer Service, especially in B2B and B2C environments. Industries worked in Hardware, Software, Networking & Security, Uniforms & Corporate Gifting.
Education . Master
Customer Relationship Management
Symbiosis Centre for Distance Learning
07.2016 - 05.2020
Customer Relationship Management
Accounts, Taxation & Computers
Burhani College of Commerce & Arts
07.2001 - 06.2002
urdugood level
More information
Dar es Salaam - International
Dar Es Salaam
Permanent contract - Fixed-term contract
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